Our Impact Last update 1 year ago

Our mission is to create economic opportunities so people have better lives. It attracts people to IT HOME SERVICE who want to accomplish extraordinary things. And it’s the ‘why’ that guides where and how we seek to have impact.

MD SHAHIN

President & CEO, IT HOME

What we’re focusing on

Economic Opportunity

Creating inclusive economic opportunities is at the heart of our mission. Our work marketplace empowers clients of all sizes and independent talent to connect and work together in new ways. We’re disrupting outdated perceptions about freelancing, helping freelancers capitalize on their expertise, and building a world with independent talent at the heart of every business.

Business Integrity

As the world’s work marketplace, we must be accountable to our global community. This means acting with integrity in everything we do, building the checks and balances that keep us honest, and operating with transparency.

Diversity, Inclusion & Belonging at IT HOME SERVICE

Our vision for diversity, inclusion and belonging is dignity, purpose, community and fairness at the center of every working moment.

What our employees say

I knew I belonged when I interviewed with my future manager and felt more seen in the workplace than I have in any previous time in my career. I knew that IT HOME SERVICE was different, and would value me for my individual strengths, rather than looking to constrain my contributions to a specific role or title. Since joining the company I've felt this each and every day, and couldn't be more grateful to be part of this truly special company.

Diversity, inclusion and belonging (DIBs) is who IT HOME SERVICE is

Strategic Investment

We can't fulfill our company mission to create economic opportunities so people have better lives without a dedicated strategic investment in diversity, inclusion, and belonging, both within our corporate teams, and on the IT HOME SERVICE platform.

Systems-Based Approach

IT HOME SERVICE is a complex organization and our team members come from, and go home to, a much bigger world. Accordingly, we take a systems-based approach to diversity, inclusion, and belonging.

Sustainable Institutional Change

We approach the work on our inclusion strategy as specific, not singular. We resist the urge to recycle popular practices. We balance impact with practicality.

Workforce Innovation and Wellbeing

Our people programs are designed to support a culture of engagement, belonging, and high performance. We actively support the health, safety, and wellbeing of our team members and prioritize flexibility in a remote-first work environment.

Environmental Sustainability

We are committed to reducing our environmental footprint—from our greenhouse gas emissions to our water use and waste—and enabling our customers to reduce theirs. Our remote work model reduces business travel and work-related commutes. We’re leaning into this opportunity and finding other ways to support a more sustainable world.

Supplier Engagement

We work with suppliers that meet the needs of our business and align with our mission. We evaluate the environmental, social, and governance practices of our supply base and seek to work with diverse suppliers whenever possible.